Skip to main content

FAQ

Which embroidery formats can I open?​

DST, PES, JEF, EXP, HUS, SEW, VP3 and VP4, plus .hoop projects from StitchPencil. See Supported formats.

Can I save a project and reopen it later?​

StitchMotion doesn't have its own project file — you open an embroidery file, style it, and export a video or image. To reuse a look, save it as a Preset.

My DST design opened with the wrong colors.​

DST files don't store colors, so StitchMotion applies a default palette. Just recolor it — pick a thread catalog or set each color by hand.

My EXP file has no colors.​

EXP files carry colors only in a companion .inf file. Keep the .inf next to the .exp (same name) and StitchMotion will read the colors from it.

I can't see the carving / embossing in my design.​

(macOS 1.4.1.)

Carved and embossed fills store their pattern in the needle positions, so with the default settings they look like a plain fill. Switch on Show needle points in the Style section and the motif appears. It works in both render styles and it's free. See Style & settings.

My HUS file won't open.​

Two different compression methods hide behind the .hus extension. StitchMotion reads the newer one reliably; some older files use a variant it can't fully decode yet. Rather than showing you a design that is silently missing most of its stitches, StitchMotion now says so. If you have the same design as PES, DST or EXP, use that file instead.

My .hoop file says it has no stitch plan.​

(macOS 1.4.1.)

That happens with StitchPencil's internal library saves, which contain only the editable design. Open the project in StitchPencil and export it as .hoop again, then it opens in StitchMotion.

Why is my video limited to 20 seconds?​

That happens in the Relief style, which renders every stitch individually. Switch to Lines for lengths up to 3 minutes.

How do I remove the watermark?​

The watermark and the forced end card are part of the free tier. StitchMotion Pro removes them.

Do I need an account or internet connection?​

No. StitchMotion runs entirely on your computer — no account, no cloud, no subscription.

Is Pro a subscription?​

No — it's a one-time purchase. Use Restore Purchases to unlock it on another Mac, and it works across your household via Family Sharing.

I have a question before buying.​

Email mika@stitchmotion.de.